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Community Connector launches rider app, adopts fixed stops and secures CDL training grant

3145800 · April 29, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Transit staff reported a soft launch of a rider app and a January shift to a fully fixed‑stop system. The department won a state grant to run CDL training and to rebuild driver training capacity aimed at restoring Saturday service sooner.

Community Connector staff briefed the Government Operations Committee on several operational changes and grant awards intended to improve reliability and rebuild driver capacity.

Staff said the agency implemented a rider app with a soft release to work through initial bugs and plans a press release announcing the app broadly. On Jan. 1 the system will transition to a fully fixed‑stop model across all routes — riders will need to board at designated stops — and Community Connector staff have embedded real‑time vehicle locations on the transit page of the city website.

The department also reported selection of an architect and kickoff for rehabilitation of the Cole Bus Barn; goals include repairing leaks, electrifying infrastructure and adding workforce training space. Officials said the city received a state grant to host CDL train‑the‑trainer and driver classes to expand the pool of qualified bus drivers; staff aim for initial training to start by February and licensing by March–April to accelerate a return of Saturday service.

Staff said they will continue union coordination and plan to use the grant funds quickly because the grant period requires completion by June.

Ending: Transit staff said they will return with updates on app uptake, fixed‑stop implementation and CDL training outcomes; they emphasized that restoring Saturday service depends on training and recruitment progress.