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City manager requests $160,000 to implement ISD permitting and enforcement software
Summary
The city manager asked the council to approve a $160,000 free‑cash appropriation to implement a new Inspectional Services Department (ISD) permitting, enforcement and data‑migration platform to improve permitting, transparency and cross‑departmental data sharing; the request was moved to Ways & Means for review.
The city manager told the council the administration has completed a multi‑vendor evaluation of permitting software and selected a platform to modernize permitting and enforcement in the Inspectional Services Department (ISD).
The manager requested $160,000 from free cash to cover implementation costs, specifically data migration from multiple legacy platforms, along with implementation and initial subscription costs. The memo said stakeholder departments — law, assessing, IT, planning and housing — participated in demonstrations and supported the selection.
Council leaders praised the measure as a long‑awaited improvement that should speed responses for tenants and landlords, centralize enforcement records and help cross‑department workflows in housing and public safety. The council moved the order to Ways & Means for detailed review; no final appropriation was adopted at the meeting.
Why this matters: Councilors and the president said the platform aims to reduce delays in tenant complaints, track problem properties more effectively and improve public transparency about permits and enforcement.
Provenance: City manager's memo requesting $160,000 for ISD software implementation was read aloud and referred to Ways & Means.
