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Chief outlines records-management goals to improve data for crisis responses and community outreach
Summary
Ann Arbor Police Department chief described plans to replace the department's records-management system so staff can better identify residents who may need services, produce transparency dashboards and support unarmed-response planning; commissioners asked about participation in the citizen police academy.
Chief Anderson updated the commission on the department’s records-management system (RMS) review and how a newer system could better support crisis-response planning, transparency dashboards and community interventions.
The chief said the department is evaluating replacement vendors because the current system (referred to in the meeting as “Clemens”) does not meet the department’s needs for modern reporting, dashboards and case management. A modern RMS, Anderson said, would permit the department to generate customized reports that focus less on “top people involved in crimes” and more on “top people that need help” by tracking contacts, prior resources offered and whether individuals are local or transient.
That information, the chief explained, will help coordinate unarmed crisis responses and crisis-intervention teams, allow the department and partners to push resources to repeat callers or vulnerable people, and support Vision Zero and other enforcement and prevention initiatives by making the data more accessible for planning and outreach.
The chief asked the commission for input and said the city administrator will request stakeholder perspectives as the procurement process moves forward; he indicated commissioners will be brought back into the RMS procurement conversation as the process advances.
Separately, commissioners asked whether the oversight commission could participate in the department’s community/citizens police academy as a presenter to explain the complaint process and the oversight body’s role. The chief said he would check curriculum timing and whether ICPOC could be included, noting competing requests for space in the academy schedule would require fair allocation of curriculum slots.
The chief said the department will bring commissioners back into the RMS review as the city moves toward a procurement decision.
