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City staff and aldermen settle on ‘Serve. Connect. Lead. Deliver.’ as mission framing for Franklin strategic plan
Summary
City staff and the board reviewed progress on the strategic plan and proposed a four‑word mission (Serve; Connect; Lead; Deliver) designed to be concise and accessible to all city employees. The board discussed how the mission will guide prioritization and budget choices.
City leadership presented a near‑final framing of the city strategic plan at the April 22 work session, including a vision the board previously adopted — “America’s finest hometown, driven by excellence, balancing preservation and progress” — and a concise mission phrased as four action words: “Serve. Connect. Lead. Deliver.”
Michael Walters Young, the city’s Chief Budget and Performance Officer, walked aldermen through the planning timeline and explained the mission…
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