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County says volunteer-fire alert system is running but needs coding fixes from Tyler Technologies
Summary
Officials reported the county's emergency responder alerting system is operating and sending pages to volunteers but flagged recurring problems with form entry and code mapping that require vendor (Tyler Technologies) fixes.
County officials told the commissioners court that the county’s volunteer fire alerting and responder-management system is in use but has persistent coding and integration issues that require vendor support.
The county paid an initial sign-up fee in 2022 for the system and has since worked with Tyler Technologies (Tyler Tech) to integrate dispatch data. Judge (name not given) and other officials said dispatch can send text or email messages to volunteer responders with incident location and…
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