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Board hears staff analysis of ticket data on unmarked and unclaimed lines; stakeholders suggest two-way EPR and other fixes
Summary
Staff told the board that current ticketing processes do not reliably capture whether exposed, unmarked lines are claimed by operators; stakeholders urged improved reporting, including possible two-way EPR workflows, to close the feedback loop.
Board staff presented an informational item on what ticket data reveal about unmarked and unclaimed lines encountered during excavation. Staff said existing ticket processes capture exposed-but-not-damaged lines in the system but do not provide a consistent feedback loop to record whether such an exposure was later identified and claimed by an operator.
Steve Cleaver, PG&E’s damage-prevention representative, described the operator process when an excavator reports an exposed…
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