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Consumer group urges utilities to include PUC consumer‑services contact information on bills
3117250 · April 24, 2025
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Summary
A consumer advocacy group told the Senate committee that House Bill 3,156 would require utilities to place the Public Utility Commission’s Consumer Services phone number and complaint form link on every utility bill to make complaint processes more accessible.
House Bill 3,156, sponsored by Representative Kate, would direct the Oregon Public Utility Commission to require each public utility to include the PUC Consumer Services phone number and the website address for the Commission’s online complaint form on every utility bill.
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