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Council authorizes upgrade to permit and code‑enforcement software after review of costs, timeline
Summary
Council approved a purchase order to replace the city’s aging permitting and code‑enforcement systems with a cloud platform; staff said the change will improve GIS integration, inspections workflow and public transparency and estimated a biennium cost within currently budgeted funds.
The Mill Creek City Council on April 22 authorized the city manager to issue a purchase order for a unified permitting and code‑enforcement platform, after staff said the city’s current systems are outdated and unsupported.
Jeff Ryan, Director of Planning and Community Development, told council the city currently relies on multiple, disconnected systems (TrackIt, MyBuildingPermit and a project management tool) that create bottlenecks in development review and limited ability to track code‑enforcement cases at the parcel level. Ryan said the software currently in use is no longer supported and “if something breaks, we literally cannot unbreak it.”
Ryan recommended moving to a cloud platform (OpenGov was discussed at length during the presentation)…
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