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City staff to pursue lean review and clearer communications to speed permit reviews; Kaizen event planned for June
Summary
Community Development staff said they will improve clarity of plan-review comment matrices, front-load explanatory emails, copy owners on transmittals and pursue a free state auditor 'lean' Kaizen event in June to map processes and recommend improvements.
City Community Development staff told the Port Orchard City Council on April 22 that they will implement immediate changes to improve permit-review communications and will host a Kaizen-style lean process review in June, supported by a free program from the state auditor's office.
Department staff said they will improve the clarity and quality-control of internal comment…
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