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Anne Deacon Center triage staff report higher use, staffing stable and housing gap limits follow-up care
Summary
Compass Health’s triage program at the Anne Deacon Center for Hope is operating 24/7 and reported rising use in 2024, but staff told the Whatcom County Incarceration Prevention Reduction Task Force that a shortage of housing and post‑discharge supports limit the program’s ability to prevent repeat crisis visits.
Compass Health’s triage program at the Anne Deacon Center for Hope is operating 24 hours a day, seven days a week and reported rising use in 2024 but continued obstacles in placing clients into longer-term housing, staff told the Whatcom County Incarceration Prevention Reduction Task Force on April 21.
Renee Reese, clinical nurse manager for the Triage program at Compass Health, told the task force the center is voluntary (except for a licensed 12‑hour involuntary hold option) and runs a 16‑bed unit that typically supports three‑to‑five‑day stays for adults in mental‑health crisis. “We are a 24/7, 365 day program, so we never close our doors,” Reese said.
The program reported utilization increases from 61% in 2023 to about 76% for 2024, with quarter‑by‑quarter growth that reached the mid‑80s in the…
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