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Select Board approves $31,631.23 ambulance-billing write-offs
Summary
The Select Board approved writing off two aged ambulance accounts totaling $31,631.23 after the town’s billing vendor and collections affiliate exhausted collection efforts.
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The Alton Select Board voted April 22 to write off two aged ambulance accounts totaling $31,631.23.
Steve, representing the Fire Department, asked the board for approval to remove the accounts from the town’s books. "Looking for approval to, write off the most recent archive balances we have from ambulance billing. Currently, 2 accounts, 1 for 2,290, and the other one's for $29,341.03 for a total of $31.06 $31.23," Steve said.
Steve explained the accounts had been processed through the town’s ambulance-billing vendor, Comstar, and then forwarded to First Financial Resources (FFR), a collections affiliate, after repeated collection attempts. He told the board the accounts were typically 18 months or older before being flagged for write-off and that some large previous write-offs had occurred when the town fell behind on routine write-offs.
A board member moved and seconded a motion to write off the two accounts; the chairman called the vote, “All those in favor? Aye,” and the motion passed. The board recorded the total write-off amount as $31,631.23 and directed staff to continue routine, timely write-off procedures to avoid future large accumulations.
Steve described the town’s hardship application process for residents who contest bills and noted that most accounts being written off at this stage are nonresident bills or multiple runs aggregated over time.

