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Ombudsman program sees busiest quarter after facility closures; advocates report resident care issues resolved
3085640 · April 22, 2025
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Summary
The Center for Prevention of Abuse’s ombudsman program reported its busiest quarter after two large facilities in East Peoria closed and said staff tracked residents through transfers and resolved individual care issues including missed showers and inadequate head care.
John, an ombudsman with the Center for Prevention of Abuse, told the committee the center handled its busiest quarter ever after two large facilities in East Peoria closed, and that most transferred residents were moved safely to Peoria County facilities that met their needs.
John described several…
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