Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Technology specialists warn eliminating TSTS roles will slow fixes, cost instructional time
Summary
Five Technical Support and Training Specialist positions recommended for elimination would be shared or cut, district officials said; TSTS staff testified they handle thousands of support tickets, parent training and inventory tasks and warned consolidation would reduce service speed and device upkeep.
Multiple Technical Support and Training Specialists (TSTS) told the Cabell County Board of Education on April 21 that proposed cuts to their positions would produce longer downtimes for student devices, slower responses for teachers and parents, and diminished use of district technology investments.
William (Richard) Richards, Richard Black, Felicia Backus, Christie Schafer and Mike McCormick — TSTS at several middle schools and the county Career and Technical Center — described day-to-day duties that range from five-minute student device fixes to large-scale device inventories, parent…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
