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Douglas County 911 reports increased applicants; dispatchers down 5 of 49 authorized positions
Summary
Kathy Allen, Douglas County 911 director, told the Criminal Justice Committee the center is answering about 90% of calls within 10 seconds, has received more than 200 applicants for operator/dispatcher roles and has interviewed roughly 75 candidates; the dispatch authorized level is 49 with five vacancies while operator authorizations are 19 with
Kathy Allen, director of Douglas County 911, updated the Criminal Justice Committee on staffing and call‑answer performance.
Allen said the center is answering about 90% of calls within 10 seconds or less, and that recruiting has improved: more than 200 applicants applied for operator/dispatcher roles and staff conducted about 75…
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