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District 57 technology review: ParentSquare rollout, PowerSchool breach response and plans for expanded payment features

April 19, 2025 | New Trier Twp HSD 203, School Boards, Illinois


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District 57 technology review: ParentSquare rollout, PowerSchool breach response and plans for expanded payment features
Mark Fiore, speaking for the district technology team, reviewed this year’s projects and next steps, including completion of classroom projector upgrades, a phone system replacement, document camera updates, library furniture and flexible learning spaces, and a districtwide rollout of ParentSquare for family communications.

Fiore reported 53 percent of parents have downloaded the ParentSquare app and that automatic translation is active for families who request it. “We have over 53% of our parents actually download the app this year,” Fiore said, and he told the board ParentSquare has increased two‑way engagement; roughly 63 percent of parent households have interacted with district posts.

On cybersecurity, administration reported a January breach at PowerSchool, a third‑party student information vendor. Fiore said district staff worked with the vendor, which provided notification and Experian credit‑monitoring offers to impacted families. “It did impact all of our student data. It was a limited amount of data,” Fiore said, and he described vendor remediation steps and a CrowdStrike report documenting work done by the vendor.

Fiore told the board the district is continuing to harden accounts, revise its incident response plans and pursue network upgrades this summer funded partly through E‑rate discounts. He said the district has secured long‑lead hardware and used the E‑rate process for competitive bidding to reduce costs.

On payments, Fiore said the district is exploring ParentSquare Pay to replace a separate e‑pay vendor and to allow integrated field‑trip forms with payments; he noted payment processing would still be handled by a third party and that ParentSquare would not store credit card numbers. The board asked several questions about vendor contracts, data privacy agreements and whether lessons from the PowerSchool incident had been applied.

Fiore also outlined plans for professional learning on AI and a proposed parent communication survey in May; he said staff would expand training and solicit feedback on features parents want.

No formal board votes were taken on technology procurement at the meeting; trustees asked administration to return with more detail on ParentSquare Pay and cybersecurity actions if a purchase is proposed.

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Scribe from Workplace AI
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