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Hotwire reports near‑1,000 customers in Highlands, outlines expansion and easement challenges

3055945 · April 19, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Hotwire told the Highlands board it has nearly 1,000 residential and commercial customers, is upgrading park Wi‑Fi and aims to extend Main Street coverage; the company flagged easement, terrain and seasonal‑resident contact challenges that limit drop‑to‑home installs.

Hotwire, Highlands’ fiber broadband contractor, updated the Town Board April 17 on service buildout, customer counts and operational challenges.

Mike Hall of Hotwire told the board the company is close to 1,000 customers and operates a local, Highlands‑based team of nine full‑time employees. Hotwire said it provides symmetrical fiber to the home and has prioritized areas inside its committed footprint. Hall said the company will upgrade Wi‑Fi access in Founders Park to support large events and is evaluating ways to bring fiber and…

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