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City touts APWA accreditation, CitizenView usage and IT updates as culture and service wins
Summary
Mayor credited American Public Works Association accreditation with organizational reforms, highlighted more than 8,000 CitizenView work orders processed this year, and described large-scale IT work including a 900,000-file SharePoint migration and a new part-time security analyst.
Mayor (unnamed) told attendees the city pursued and achieved American Public Works Association accreditation to improve public-works service delivery and internal policies, a process the mayor said took roughly three years and covered procedures across public works, HR and finance.
On service delivery, the mayor described CitizenView, a resident-facing app for…
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