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Clay County social services reports rising long-term care workload, steady SNAP participation and strong child-support collections

3034570 · April 17, 2025
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Summary

Clay County Social Services reported increasing long-term-care caseloads that strain staff capacity, steady SNAP participation that injected about $1.3 million into the local economy in December 2024, and $7.7 million collected in child-support payments during 2024.

Clay County Social Services provided its annual departmental update on program caseloads, staffing and recent performance, highlighting SNAP participation, long-term-care needs, child-support collections and fraud/collection work.

Presenters from the income-maintenance unit described program mix and staffing: income-maintenance covers MFIP, DWP, general assistance, Minnesota Supplemental Assistance (MSA), SNAP, child-care assistance, emergency assistance and health-care programs. The county reported that in December 2024 there were 3,717 active SNAP cases serving 7,704 residents and $1,297,312 in SNAP benefits redeemed locally for that month; officials estimated SNAP spending produces local economic expansion roughly equal to $1.54 per dollar redeemed. County staff said MFIP, DWP and childcare caseloads were stable; the DWP program is scheduled to be discontinued statewide in 2026 and caseloads will move to MFIP where eligible.

Health-care and long-term-care workload was a focal point. Presenters said health-care caseloads dipped slightly as COVID-era waivers ended but remain substantial; the county has a roughly 50/50 split between family and adult health-care cases. Long-term-care cases have been growing and now represent a higher share of health-care workload; caseworkers in long-term care currently carry about 350–380 cases each, well above the 200-per-worker level staff said would be more manageable.

Sandy presented fraud, collections and child-support data. Fraud investigators handle front-end prevention (FPI) and criminal back-end investigations; the county completed a record number of FPI investigations in 2024. State funding for FPI has increased (grant amount indexed to state fiscal year 2026). County collections officers recovered funds for multiple county programs and in 2023–2024 produced hundreds of thousands of dollars returned to the county. Child-support services collected $7,699,928 for Clay County cases in 2024 and the program reported federal financial participation and incentive revenues totaling about $1.1 million; the child-support unit noted a high share of interstate cases (about one-third), which reduces local control over current-payment performance metrics.

Presenters told commissioners they are reviewing county-burial costs and analyzing options, upgrading health-care renewal processes through a pilot project, and continuing efforts to manage staff workloads and recruitment as caseloads grow. Commissioners praised staff performance and asked for follow-up plans addressing long-term-care caseloads and county-burial cost trends.