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Clay County social services report shows high workload, rising long-term-care cases and strong child-support collections
Summary
County social services presented program-by-program updates: eligibility workers processed roughly 223,716 forms in 2024, long-term care caseloads rose, and the county collected nearly $7.7 million in child-support payments in 2024. Staff said some teams are understaffed relative to workloads.
County social-services leaders presented an annual update to the Clay County Board covering income maintenance, long-term care, child support, fraud and collections, and county burial costs.
Public-facing eligibility teams processed 223,716 forms in 2024, department supervisors said, with 29 eligibility workers averaging more than 8,000 documents per worker per year. Staff noted that long-term-care caseloads rose to roughly 11 percent of health-care caseloads (up from…
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