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Councilors press schools and DPW on work‑order notifications; managers weigh SchoolDude vs. 3‑1‑1 integration
Summary
Council discussed the SchoolDude facilities work‑order process after teachers and staff raised concerns that requesters do not always receive electronic closure notices; DPW and school staff said SchoolDude can send confirmations and the city will consider a 3‑1‑1 tab for school requests but cautioned about duplicate tickets.
Councilors pressed city and school staff to improve the SchoolDude facilities work‑order workflow so teachers and other school employees receive timely electronic updates when requests are closed.
Assistant superintendent Derek Pinto briefed council earlier on procurement improvements for the school department; later in the meeting councilors and the DPW director discussed SchoolDude, the software the schools use to submit facilities requests. A councilor said some teachers report they…
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