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Cleveland nearing completion of AMI meter changeover; customer portal coming online, staff says
Summary
City staff reported April 15 that Amaresco has finished most automated meter infrastructure (AMI) work for Cleveland; one meter remains on back order and about 50 accounts need corrections. Staff said Sensus is expected to bring the customer portal online so residents can view daily consumption and resolve billing questions.
City staff told Cleveland City Council on April 15 that the city’s contracted vendor, Amaresco, has completed the bulk of the automated meter infrastructure (AMI) meter changeout and is awaiting delivery of one meter that is on back order.
Pam Harrison said roughly 50 customer accounts are not yet communicating or…
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