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Public speakers raise carwash noise, denied massage‑school occupancy and firefighter scheduling at Plano council meeting
Summary
During public-comments period several speakers urged city action on noise from a car wash near townhomes, questioned a prior denial of a certificate of occupancy for a massage school, and criticized council/management over firefighter schedule decisions; staff said noise measurements show the car wash currently complies with city decibel rules.
Six members of the public spoke during the allotted public‑comment period at the April 7 Plano City Council meeting.
Sherry Hutchison said a newly opened car wash behind her home is producing “intolerable” noise and vibration. She told council the upgraded car wash has 28 vacuums and 28 high‑pressure air nozzles, and that the engines “run like jet engines” just 25 feet from the back of her townhome. Hutchison said she filed a city noise complaint in December 2024 and that five neighbors joined the complaint; she asked the city to require a sound and vibration barrier tall enough to reach upstairs bedrooms and asked the car wash to shut equipment off by 6 p.m., which she said was the prior operator’s practice.
Hutchison’s husband spoke in support and said the noise had forced him to sleep elsewhere on nights he is home. The mayor and city manager thanked the speakers and reported staff had investigated and taken measurements; staff said the car wash was in compliance with the city’s noise ordinance based on decibel thresholds, but council members expressed empathy and asked staff to follow up with the complainants.
Dan Luciani and Dan Cornelius both spoke about a denied certificate of occupancy for the Juan Massage School. Luciani said he lost nearly two years of work and close to $200,000 in investment when the council denied the occupancy request last November, and said he could not understand the council vote because planning staff and the Planning & Zoning Commission had recommended approval. Cornelius, a property owner with ties to the project, urged the council to consider staff recommendations more closely and said the denial upended a business and investment.
Other public speakers included a T‑Mobile whistleblower who used his time to describe personal legal disputes with T‑Mobile and to invite the public to a Collin County trial date, and a caller who supported Hutchison’s complaint. No formal council action was taken during public comments beyond staff follow-up: the city manager told council staff had measured sound levels and reported compliance with the noise ordinance.
Ending: Council asked staff to continue follow-up with the complaining residents about the car wash and to provide more detailed information to council about code-enforcement options and next steps.
