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G.M. unveils 1–3 year strategic plan; master plan to follow with public input

2661434 · March 15, 2025

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Summary

General Manager Stephen Erno presented a strategic plan framework that sets 1–3 year initiatives, distinguishes those from a longer-term master plan (5–20 years), and commits to annual updates; the board adopted the approach and scheduled public engagement for future master-plan work.

Sun City West’s general manager presented a concise strategic plan framework on March 14 that organizes the association’s priorities into 1–3 year initiatives and separates those near-term tasks from a longer-range master plan requiring broader member input.

Stephen Erno told the governing board the strategic plan is intended as an operational roadmap: "The strategic plan is really the short-term projects and initiatives — the 1 to 3 year projects — created with input from the governing board and staff," he said. Erno emphasized the plan will be updated annually and used to prioritize deliverables, assign departmental leads and provide public accountability.

Erno distinguished the short-term strategic plan from a master plan he described as a separate, more expansive effort that will include surveys, focus groups and multiple community meetings to assess long-term needs (five to 20 years) and changing demographics. The master plan is budgeted in the 2025–26 fiscal proposal and will launch pending budget approval.

The draft strategic document condenses mission and vision statements, proposes concise organizational values, and lays out strategic focus areas with guiding principles and assigned departmental leads. Erno said the consultant team that assisted the board and staff produced a product intended to be updated internally in subsequent years; the consultants noted their approach was designed so the association will not need outside help every cycle.

Board members and public commenters welcomed the clarity and urged stability of priorities. Member Nick Turner said the board should "keep priorities constant as long as we can" to give staff time to deliver. Director comments praised the process and encouraged resident engagement during the master-plan phase.

Ending: The strategic plan will be published for member review and the master-planning work — budgeted for FY 2026 — will begin after the board finalizes the budget and confirms consultant engagements.