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DOCR pushes multi‑year IT overhaul, cites high monthly ITD charges; security upgrades also requested
Summary
DOCR described a multi‑phase client management system project, ongoing IT data processing costs and a suite of security upgrades including PLC replacements, intercom upgrades and body scanners. Agency officials said the facility case-management system is at end‑of‑life and modernization would be phased across biennia.
DOCR presented a package of information‑technology and security requests to the Appropriations — Human Resources Section, saying a major multi‑biennium project is required to replace aging systems and support operational needs.
Amy Boracek, DOCR chief administrative officer, described the client management system (CMS) project as the highest‑profile IT ask: phase 1 (the facility side) is a $5.6 million request for the next biennium. Boracek said the department currently runs two separate case‑management systems — one for in‑facility operations and one for community supervision — which requires duplicate data entry and complicates medical and reentry coordination. She…
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