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Stephenson County nursing center reports rising census, $1.1M in outstanding claims; billing vendor transition underway
Summary
The facility reported a census of 48, continued work to clean up accounts receivable with a new billing vendor, completion of an HVAC project and a recent water leak that did not affect residents. The committee voted to enter an executive session on employment matters.
The Stephenson County nursing facility reported a census of 48 and continued progress on several operational fronts during the committee meeting. Facility leadership said they are working with a new billing and revenue-cycle firm to clear a backlog of accounts and expected an accounts-receivable update next month.
Facility manager Marcos told the committee the census has trended up from the prior year and that marketing and referrals have increased, helping occupancy approach the 50-resident mark. "We've received referral after referral," Marcos said. He added that transition work with the new billing partner has produced weekly conference calls and that the vendor completed January billing; staff were working on February claims.
The committee heard that Quality Health Care Resources is handling revenue-cycle…
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