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Franklin council signals support to move utility-bill due date to start of month, consider manager authority for exceptions
Summary
Councilmembers discussed changing the utility-bill due date from the 20th to the first of the month and adding authority for the city manager to grant short extensions in exceptional circumstances; no ordinance change had been adopted at the meeting.
Franklin City Council members discussed adjusting the city utility billing due date and giving the city manager authority to grant short extensions in exceptional circumstances. The conversation grew from complaints by residents—particularly seniors—about receiving bills late in the month.
City Manager Ms. Hokusby told the council that the due date is set by city code and "it's been set…
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