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District reports on hiring challenges; exit and stay interviews show generally positive onboarding and plan switch to Qualtrics for analytics
Summary
Human resources presented exit‑interview and stay‑interview findings showing a 62% completion rate for exit questionnaires, recurring reasons for departures and broad satisfaction among new hires; the district plans to move interviews and climate surveys into Qualtrics and work with the Center for Public Research and Leadership on onboarding.
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Human resources staff reviewed exit and “stay” interview results at the March 12 board meeting, reporting a 62% response rate on exit questionnaires and overall positive assessments from new employees. The district plans to centralize exit/stay interviews and the annual climate survey in Qualtrics beginning July 1 to improve analytics and reduce manual processing.
HR staff (identified in the meeting as Harry/Schneider) said 98 exit questionnaires were issued during the review period and 61 were completed, yielding a 62% completion rate comparable to prior years and above the 20–30% online national average HR staff cited. The leading reason respondents gave for leaving was a career change; when asked whether that move was lateral or a promotion, 61.5% reported a lateral move and 38.5% said it was for career advancement.
Stay interviews (conducted with new employees within their first months) showed strong early‑job metrics: large majorities said they felt professionally supported, heard by peers and supported by supervisors, and that onboarding was a positive experience. Areas for improvement included clearer, standardized onboarding across schools, more consistent professional development access and better communication—items HR staff said they will address through standardized processes and job‑description updates.
HR told the board it is working with the Center for Public Research and Leadership to help codify onboarding and retention practices, and plans to automate interviews and reporting using Qualtrics to enable ongoing touchpoint surveys and more actionable analytics. The administration said results will be shared with school administrators and will inform future work, including a planned “stay longer” interview to capture why mid‑career employees remain in the district.
Board members asked whether interviews are anonymous (the stay interviews are; exit interviews may be identified if respondents choose), whether employees may elaborate on answers and whether the change to Qualtrics would preserve anonymity and improve response rates. HR confirmed the platform will support anonymity options and open responses, and said staff will share additional detail and open‑ended answers with the board.

