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Parents, staff and county hear complaints about Springs Charter special‑education services and program conduct
Summary
Parents and a former early‑education teacher told the county board that Springs Charter Schools in Rancho Cucamonga have repeatedly failed to honor IEP accommodations, denied students access to devices, and operated programs staffed without proper credentials.
Several parents and a former early‑education teacher used the San Bernardino County Board of Education—s public‑comment period to raise complaints about special‑education services and program conduct at Springs Charter Schools in Rancho Cucamonga.
Courtney Cook, senior director of special education for Springs Charter Schools, addressed the board first and defended the charter—s practices, saying the network serves hundreds of students with special needs and that "more than 95% of our San Bernardino families are positively engaged" in the IEP process. Cook cautioned that FERPA prevents staff from discussing individual cases publicly and urged partners to work through established procedures.
Several parents followed with specific allegations. Bridal Baum said her son…
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