Rural Community Transportation describes surge in demand, microtransit pilot and staffing strains

Mar 1, 2025

Caleb Grant, executive director of Rural Community Transportation, told the committee that demand for on‑demand rides has grown, microtransit replaced fixed routes in some towns with lower per-ride cost and broader reach, and workforce and driver safety are persistent challenges.

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Caleb Grant, executive director of Rural Community Transportation (RCT), testified to the committee about growing demand for rural transit, how microtransit pilots have expanded service areas, and operational challenges including driver retention and increased service costs.

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