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Resident raises concerns about Fountain Utilities payment-assistance process during public comment

2602153 · March 12, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A resident told the council she was denied a payment arrangement and said utility staff cited an internal credit rating and an account threshold; staff said they will follow up.

At the March 11 Fountain City Council meeting, resident Constance Weisenhunt used the public-comment period to say she and others seeking help with Fountain Utilities were told they were ineligible for payment arrangements.

Weisenhunt said utility staff told her the…

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