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New Vermont tax commissioner emphasizes service, staffing and technology
Summary
Bill Shouldice, the newly named commissioner of the Vermont Department of Taxes, introduced himself to the Ways & Means committee and said he plans to prioritize public service, staff culture and technology stability while supporting legislative work on education funding this session.
Bill Shouldice, the new commissioner of the Vermont Department of Taxes, introduced himself to the Joint Ways & Means Committee on March 11, saying the department’s staff, culture and technology readiness were key reasons he accepted the post.
“Service is really what we do,” Shouldice said as he described his approach to running the department. He told the committee he was impressed by an employee satisfaction survey showing 80 percent or higher approval and by recent technology work completed in…
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