Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Connections Crisis Walk‑in Center reports 617 encounters, mobile team averages 22‑minute response
Summary
Connections provided a 90‑day update to the Cumberland County Finance meeting, reporting 617 served through January, an average mobile response time of 22 minutes, an average observation stay of 18 hours, and plans for an EMS pilot work group and ongoing funding discussions with insurers and grantors.
Courtney Sanchez, vice president of business development for Connections, told the Cumberland County Finance meeting that the agency’s Crisis Walk‑in Center and mobile crisis teams served 617 people through January and that mobile units averaged a 22‑minute response time.
Sanchez said the walk‑in center and mobile teams operate a “no wrong door” model, with 24/7 staffing for urgent care and observation up to 23 hours, 59 minutes. “Our walk in center for Dauphin, Cumberland and Perry operates under the high‑intensity model,” she said, adding the program serves voluntary and involuntary individuals of ages 14 and older.
The update matters because the center aims to divert people from emergency departments and reduce law‑enforcement custody…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
