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Tompkins County PROS program reports rising enrollment, requests evening hours to support working participants
Summary
Heather Sanford, PROS program director, told the Tompkins County Community Services Board that active client contacts have recovered since 2020, the program emphasizes employment supports, and staff has asked the state to permit extended evening hours so formerly excluded workers can keep services while holding jobs.
Heather Sanford, PROS Program Director at Tompkins County Whole Health, told the Tompkins County Community Services Board that the county's psychiatric rehabilitation program (PROS) has increased active client contacts since a 2020 dip and is seeking a state license change to expand services and hours.
Sanford said the program tracks both "screeners" (clients who try PROS during a roughly 60-day orientation period) and enrolled participants. "Screening is when people come into PROS for the first 60 days, and they just try us out," Sanford said. She reported roughly 200 people screened last year, and that enrollment has largely recovered after falling in 2020.
The request submitted to the state would change the program's licensed…
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