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DOR IT chief outlines Gentax modernization, ELVIS work and request for staffing to maintain systems
Summary
Information Technology leaders told the committee that Oregon's tax systems are largely modernized but still require ongoing upgrades and staff; the department requested POP 101 to sustain work on property tax modernization and maintenance.
John Dolan, the new division administrator for the Information Technology Services Division (ITSD) at the Oregon Department of Revenue, told the General Government Subcommittee on March 12 that the agency has completed most of a long‑running IT modernization and is seeking staff and budget authority to maintain and finish remaining projects.
Dolan said ITSD supports more than 1,000 employees, “banks over $20,000,000,000 in tax payments annually,” processes roughly 390,000 paper tax returns a year and operates a processing center that handled more than 1,500,000 pieces…
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