TriMet outlines expanded safety and security program, cites decreases in police calls and assaults
TriMet told the committee it has rebuilt a public‑safety program in recent years — new unarmed customer safety teams, a safety response team and increased surveillance and operations‑center capacity — and reported declines in calls for police service and assaults as it paired enforcement with community‑based responses.
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TriMet officials described a multi‑pronged effort to restore the public's confidence in transit safety and to reduce crime and assaults on transit workers. Andrew Wilson, TriMet's chief safety officer and executive director of safety and security, told the Joint Transportation Committee the agency has restructured its safety organization, expanded staffing across unarmed security, customer service, a safety response team and a 24‑hour security operations center, and invested in cameras and access control.
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