Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
City and county review AMR ambulance contract after repeated missed response standards; takeover clause discussed
Summary
City and county officials reported repeated missed ambulance response standards by contractor American Medical Response and discussed contract remedies including remediation demands and a possible emergency takeover.
City and county officials told a joint March 10 work session that American Medical Response (AMR), the contractor providing ambulance transport under a city-authorized agreement, has failed repeatedly to meet contractual response-time standards and may face liquidated damages and remedial steps set out in the contract.
Brad Douglas, Las Cruces city attorney, summarized contract terms and next steps: AMR’s agreement includes zone-based response-time standards (85% in one zone, 90% in others), liquidated damages for missed calls, an ambulance-oversight committee (AOC) to evaluate compliance, and an emergency takeover provision that could be triggered if noncompliance persists. Douglas said AMR “may, at their discretion, terminate this agreement without cause as soon as July first of this year.”
County impacts and alleged damages
Stephen Lopez, Dona Ana County assistant county manager, said county fire and rescue units have absorbed a substantial transport burden because AMR could not respond. He said that, for the last four months of 2024,…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
