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Haverhill Committee reviews transportation disruptions, underused swipe-on system and rising costs
Summary
District transportation officials told the School Committee that NRT service disruptions and driver shortages are causing frequent late routes and double-ups; the bus swipe-on/swipe-off system is underused despite a recurring annual cost of more than $20,000, and committee members urged better data collection and vendor accountability.
Superintendent Dr. Morata and Director of Transportation Liz Kanata briefed the School Committee on Feb. 27 about ongoing issues with the districtbus contract operated by NRT, usage of the student swipe-on/swipe-off system and growing transportation costs.
Kanata said the district receives twice-daily reports from NRT showing which routes were covered as planned and which required changes because of driver absences or vehicle problems. Dispatchers then notify affected families. "We are not getting the amount of swiping on and off that we would like,"…
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