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Senators press for clearer Office of Technology Services billing after multiple agency complaints
Summary
Multiple senators told the Finance Committee they want a clearer, itemized account of what agencies pay OTS and why. Officials and agency budget staff said OTS charges include three distinct categories — base rates, utilization and direct‑bill projects — and urged a consolidated, agency‑by‑agency breakdown for committee review.
Several senators raised the cost and transparency of the Office of Technology Services (OTS) during department budget presentations, urging a single, agency‑by‑agency breakdown of OTS charges.
What lawmakers asked for
Sen. Ryan Presley and other members said recurring OTS line items in many agencies’ presentations were difficult to evaluate in committee and asked for a standardized summary that separates: (1) OTS negotiated rates (lines of service), (2) utilization (per‑line or per‑seat charges such as phone lines or email storage) and (3) direct bill or special‑project charges (major software projects or agency‑specific systems).
“My computer is older than four years…when I talk to state employees, they’re not necessarily saying we’ve got the best technology in the world,” Sen.…
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