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Residents describe towing incidents; PUC staff explains complaint process and contract limits
Summary
Public commenters described nonconsensual tows — including a Longmont resident whose son's car was towed while the registration had been renewed — and asked about contract transparency, signage, and notice. PUC staff explained enforcement mechanisms and advised filing complaints for investigation.
Three members of the public joined the meeting to describe towing experiences and to raise common consumer concerns about private‑property tows, contract transparency and notice procedures.
Scott Bickel said his son’s vehicle, parked in a paid space at South Main Station Apartments in Longmont, was towed and retrieved at a cost of “over a thousand dollars” after the owner had renewed registration but had not yet affixed the sticker; Bickel cited PUC rule language and asked whether an expired‑registration justification applied when registration had been renewed. Bickel said the towing…
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