Washington County severs contract with Next Generation Services, moves to contract with InDigital for 9-1-1 core services

The Washington County Board of County Commissioners on a motion accepted a letter from Next Generation Services (NGA) terminating its contract to deliver the county's Next Generation 9-1-1 core services and directed staff to reallocate grant funds and pursue a replacement vendor.

County emergency communications director Clint Erickson told the board NGA had been the county’s contractor since Feb. 1, 2022, and the project had not been completed within the original schedule. Erickson said remote testing, delivery of required data and a canceled on-site operational readiness test prompted NGA to ask the county to “move on and find another partner.” He recommended several motions: accept NGA’s termination letter, return a remaining grant balance for grant S20211262-16 to the state, reassign a second grant’s funding to a new vendor, piggyback off Alachua County’s procurement and contract with InDigital (also styled “indigital” in the packet)…