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County staff report Workday issues nearly resolved; commissioners back biweekly payroll discussion
Summary
County manager briefed commissioners on a Health ID card/insurance enrollment glitch being fixed within 24 hours, and staff reported 292 Workday help tickets since Jan. 31 with 209 closed; one commissioner voiced support for moving to every-other-week payroll.
County staff told the Board of County Commissioners on Feb. 25 that a misrouting of some employees’ medical ID cards or insurance-plan identifiers was identified and that staff expect a technical fix within 24 hours.
County Manager Espina Genesio told commissioners that an email had gone to county staff and asked employees who encounter…
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