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City outlines response to 2023 community survey, launches 'Your input, our action' outreach campaign
Summary
Communications director Roger Haney presented results from the city’s biannual community satisfaction survey, highlighted resident priorities and described a new marketing campaign and planned survey rollout for 2025; councilors asked follow-up questions about survey design, downtown priorities and parks access.
Roger Haney, director of communications and marketing for the City of Pflugerville, presented highlights from the city’s biannual community satisfaction survey and described steps the city has taken in response.
Haney said the survey—conducted every other year by ETC Institute—has tracked resident priorities since 2012. He told the council the top three priorities in the most recent (2023) survey were traffic management and signal timing (97% of respondents said it was important), new roads and road widening (94%) and water and wastewater infrastructure (92%). Haney said those priorities…
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