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West Plains EMS reports 551 calls in 2024, outlines staffing, billing and merger work

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Summary

A West Plains EMS representative told the Village of Cross Plains Finance Advisory Committee the district had 551 calls in 2024, described staffing and volunteer levels, revenue sources, vehicle plans and ongoing grant and merger feasibility steps.

A representative of West Plains EMS briefed the Village of Cross Plains Finance Advisory Committee on March 5, reporting 551 calls in 2024 and outlining staffing, billing, vehicle and grant-related items that bear on district finances and local service levels.

The West Plains EMS representative said the district answered 551 calls in 2024, of which 29 were canceled or handled by another agency, and that service staffing consists of four full-time employees, 16 part-time employees and 25 volunteers. “We were out of service in 2024 for 11 hours and 45 minutes,” the representative said, adding that the district has worked to keep units in service through scheduled maintenance planning.

The representative gave a revenue breakdown for 2024 that attributed about 47% of income to Medicare, 8% to Medicaid, 20% to commercial…

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