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Consumer groups warn consumer‑choice billing and forecasted rates could harm households without stronger protections
Summary
The Ohio Consumers' Counsel and other consumer advocates said SB2’s consumer choice billing program and forecasted test years could raise prices or expose customers to risky marketing; they urged bans on door‑to‑door marketing, tighter supplier standards, and refund/reconciliation rules.
Consumer advocates told the Senate committee that several SB2 provisions intended to modernize retail billing and supplier interaction need stronger consumer protections before enactment.
Maureen Willis, director of the Ohio Consumers’ Counsel, testified as an interested party and said the new Consumer Choice Billing Program — which would allow non‑utility third parties and energy marketers to bill and collect on behalf of suppliers — risks higher costs for non‑shopping customers and would expand…
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