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Public works seeks reaccreditation as department updates procedures after hurricanes

2522948 · February 27, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Public Works staff told the board they are pursuing reaccreditation through the American Public Works Association to document changes since the last review and to promote continuous improvement after recent hurricanes and internal restructuring.

Public Works staff told the board they are undergoing a reaccreditation review by the American Public Works Association (APWA), describing the effort as a multi-department exercise to document current processes and identify areas for improvement following recent storms and internal reorganization.

Nicole Setzer said the department is "in the middle of our reaccreditation," and that the APWA review covers more than 400 practices and will review a random sample of chapters; the virtual review was scheduled to begin the week after the meeting. The reaccreditation began in 2016; Setzer said the city was delayed this cycle by last year's hurricanes and that city managers want documentation to reflect current procedures after organizational changes and technology updates such as implementation of Procore.

Why it matters: Accreditation and reaccreditation are voluntary third-party reviews that can identify operational gaps in public works, including inspection, emergency response and interdepartmental coordination. Setzer said the process is aimed at continuous improvement and does not grant financial benefits but helps standardize practices across legal, HR, utilities, finance and parks operations.

Board members asked whether reaccreditation offers feedback on model practices and whether other local jurisdictions pursue APWA accreditation. Setzer said APWA reviewers provide feedback and may identify "model practices"; she was not able to list other Florida agencies offhand and said she would provide a list if requested.

Ending: Setzer said the department expects reviewer feedback and will report results to the board next month.