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Commission asks MPO to review demand‑response transit analysis after consultants warn of rising costs

2522787 · March 6, 2025
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Summary

Consultants told commissioners an analysis of the regional transit system’s ADA demand‑response service shows rising costs and several management options; the commission voted to forward the report to the Metropolitan Transportation Planning Organization for broader regional review and next‑step planning.

The City Commission received a study March 6 that examined the regional transit system’s demand‑response operations — the Americans with Disabilities Act (ADA) complimentary paratransit and related coordinated services — and voted to forward the analysis to the Metropolitan Transportation Planning Organization (MTPO) for further review.

Consultants from the Center for Urban Transportation Research (CUTR) at the University of South Florida presented the report, which found that demand‑response trips and operating costs have risen substantially. The analysis showed ADA calls rebounded after the COVID dip and the cost increase between 2022 and 2023 was material; consultants said costs continued to rise into 2024 driven largely by higher labor and vehicle costs.

Presenter Martin Catala and lead analyst Rob Gregg said ADA complimentary paratransit is among the most sensitive transit services because of eligibility and hands‑on customer needs. Gregg described several management models to slow cost…

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