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Resident alleges inflated towing charges; council to tighten tow-rotation rules
Summary
A London resident described what she called questionable towing and billing practices after a Feb. 21 collision; city officials say they will draft a contract, suspend the tow operator named in her account and review policy.
Anita Likens, a London resident, told the City Council during public comment that her vehicle was towed after a Feb. 21 collision and was later held at a local lot while the towing company issued what she called an inflated and inconsistent invoice.
Likens said London police officer John Guebeau responded to the crash and that the city’s on-call rotation required use of a particular towing company. She said the driver who removed her vehicle, identified in documents and her remarks as Damien (Damien’s Towing and Recovery LLC), insisted the vehicle be kept at “V’s Auto Lot” and at one point offered to move the car to a different repair shop for $250 cash without a receipt. Likens said her insurer ultimately paid an adjusted invoice of $3,595.88 after bargaining; she…
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