District reviews Centegix panic‑button system as one‑time safety investment with ongoing costs

2521970 · March 4, 2025

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Summary

Administrators presented a proposal for a Centegix panic‑button system that notifies building staff and can escalate to 911; the board discussed cost, contract length and reports from other Maine districts using the technology.

District technology staff and administrators presented a vendor proposal for a school‑wide panic‑button system (vendor identified as Centegix in public discussion) that would place staff devices and room sensors linked to an incident map and alert routing. The system, as described, allows a staff member to trigger an internal alert with three presses and an external 911 escalation with more presses; alerts display the location and identity of the button presser to designated recipients.

District technology director Scott Nason and staff described the system as parallel to the district network and emphasized its ability to show precise location and the identity of the button presser. The administration described the tool as a preparedness measure that would be infrequently used but valuable if an incident occurred. “It’d be the technology that allows the principal to know exactly where in the building that emergency is coming from,” said a district staff member.

Board members focused on reliability, vendor track record and contract terms. Several board members asked whether the system had been tested in Maine districts; staff said Bangor and Yarmouth are current users and Mount Ararat recently implemented it, with mixed lengths of service. One public commenter (Emily) referenced a public case in Charlotte, N.C., where a district terminated a Centegix contract amid reliability complaints; the board asked administration to follow up with the vendor on those past issues and to provide renewal rates and references.

Finance questions centered on contract length and recurring costs. Staff said the vendor proposal would be a five‑year contract with an annual fee; the board noted this represents ongoing operating costs rather than a one‑time capital purchase and asked for clarification on termination terms, expected escalators and how many spare devices or visitor buttons would be included. The proposed five‑year lease/contract and recurring cost drew questions about whether a phased or pilot deployment would be possible.

The board did not approve the system at the workshop and asked staff to gather vendor references, renewal rates and any records of past service problems before returning with a recommendation.

Ending — Next steps Staff to contact districts and the vendor for references and contract language (renewal pricing and termination/out clauses) and to report back to the board before a commitment is made.