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Senate OKs streamlined PUC process for small water and wastewater billing disputes
Summary
The Texas Senate passed Senate Bill 790 to let the Public Utility Commission adopt a simplified complaint process to resolve certain tenant–owner water and wastewater billing disputes, aiming to speed resolution while keeping PUC oversight and opportunities for parties to present evidence.
The Texas Senate on March 6 passed Senate Bill 790 to allow the Public Utility Commission of Texas to create a simplified complaint-resolution process for small water and wastewater billing disputes between tenants and property owners.
Supporters said the change shortens the long contested-case hearing route for minor billing disputes. "Senate Bill 790 does not remove due process," Senator Alvarado said during floor debate, adding the PUC would use rulemaking authority to establish fair procedures and allow both…
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