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Residents raise concerns about ‘mail‑order’ emotional‑support certificates; commission considers public education and distributing webinar materials
Summary
During public comment, attendees and a commission member said confusion over service animals and emotional‑support animals is increasing, citing instances of animals in restaurants and stores and mail‑order certificates; commissioners suggested distributing webinar materials and coordinating community education but took no formal action.
During public comment at the Middleborough Commission on Disability meeting, speakers raised concerns about misuse of emotional‑support animal certifications and confusion about where animals are allowed in restaurants and stores.
A commission member said she had attended a webinar about service and emotional‑support animals and proposed making copies of the webinar materials and binding them for distribution to…
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